Shipping policy

Flat shipping rates and delivery times per region

Deliveries may be delayed due to the COVID-19 pandemic/postal backlogs, industrial action or other postal service delays worldwide, but all orders are being despatched within 2-3 working days as usual.

Region Delivery cost Estimated delivery time*
United Kingdom Free delivery within the UK 2-4 working days
Europe £4 flat rate (free delivery with £75 spend) 4-6 working days
Americas £5 flat rate (free delivery with £100 spend) 7-10 working days
Singapore, Australia and Oceania £5 flat rate (free delivery with £100 spend) 7-10 working days
Everywhere else £5 flat rate (free delivery with £100 spend) 10+ working days

*from shipment date

Shipping Details

Shakti.ism’s products are shipped all over the world and we are grateful to our wonderful customers around the globe and their commitment to women’s empowerment in India (and beyond).

Royal Mail is our preferred method of shipment, as this is the most cost-effective and reliable option for our customers. Shipping costs are calculated based on product weight and your geolocation (determined by the shipping address entered at the time of checkout). Orders are normally shipped the next day, and we aim to get all items shipped out within 48 hours.

We cannot deliver to BFPO addresses or PO boxes.

During periods of poor weather, industrial action or exceptional demand the stated dispatch and delivery timescales may not apply. We will do everything we can to get your parcel to you as soon as possible, but we are unable to offer refunds for delays.

It is the buyer’s responsibility to provide a complete and accurate delivery address. Please check it carefully as address labels are printed automatically as soon as your order is placed. We do not accept responsibility for any items lost or undelivered due to an incorrect or incomplete address being provided.

VAT/taxes, Import and/or Customs fees may be levied and they are the responsibility of the customer to research and pay. Shaktiism CIC is responsible for delays due to customs.


Each order is wrapped and packed personally and then sent in eco-friendly reusable biodegradable mailers to reduce our plastic use and promote sustainability.

Order fulfilment

Our orders are shipped out from Shaktiism HQ or from our friends at Mailout, a brilliant social enterprise that provides training and employment for people with autism and/or learning disabilities. Mailout offers mailing and fulfilment services, and they are based in London.

Mailout aims to pack and ship your order within 2 working days. Please note their distribution centre is closed at the weekends and bank holidays so orders placed on a Saturday or Sunday will be sent out as quickly as possible after the weekend or bank holiday.